Privacy Policy

Effective Date: April 16, 2026

Racoon Lawn Care Services LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and safeguarded when using our services.

1. Information We Collect

The following types of information may be collected:

Personal Information: Name, phone number, email address, and service address

Service Information: Details related to requested or completed services

Communication Data: Messages, inquiries, and customer support interactions

Technical Data: IP address, browser type, and website usage data (via cookies or tracking tools)

2. How Your Information Is Used

Collected information is used to:

• Provide and manage lawn care and landscaping services

• Schedule appointments and send service updates

• Respond to inquiries and customer support requests

• Improve website functionality and user experience

• Send SMS notifications and service-related communications (if opted in)

3. SMS Opt-In & Communications

By providing a phone number and opting in, you consent to receive SMS messages from Racoon Lawn Care Services LLC. These messages may include:

• Appointment confirmations and reminders

• Service updates and scheduling notifications

• Customer service responses

• Occasional promotional messages

SMS opt-in consent is not a condition of purchase.

4. No Sharing of SMS Opt-In Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors or service providers strictly for operational support, such as customer service. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies & Tracking Technologies

Cookies and similar tracking technologies may be used to:

• Enhance website performance and functionality

• Analyze website traffic and user behavior

• Improve overall user experience

Users can adjust browser settings to refuse cookies, though some features of the website may not function properly.

6. Data Security Practices

Reasonable administrative, technical, and physical safeguards are implemented to protect personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.

7. User Rights & Choices

Users have the right to:

Opt out of SMS communications at any time by replying “STOP”

Request updates or corrections to personal information

Request deletion of personal data, subject to legal or operational requirements

Request information about how their data is used

8. Third-Party Services

Third-party tools or platforms may be used to support operations (such as scheduling or messaging services). These providers are expected to maintain appropriate data protection standards.

9. Updates to This Policy

This Privacy Policy may be updated at any time. Changes will be posted on this page with an updated effective date.

10. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

Racoon Lawn Care Services LLC
Address: Pelican Rapids, MN

Phone: (218) 770-8950

Email: [email protected]

Office: Pelican Rapids, Minnesota

Call (218) 770-8950

BUSINESS HOURS

MONDAY – SUNDAY

7:00am - 6:00pm

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